Privacy Policy AJR88 – Your Personal Data Protection

Ajr88 ("we", "Platform" or "ajr88") is committed to protecting the privacy and security of every member's personal data on our platform. This Privacy Policy explains in detail how we collect, process, store, share and protect your personal information when you register and use ajr88's services.

This Policy applies to all users of the ajr88 platform, including the official website, mobile app, and all our official communication channels. It should be read together with Terms and Conditions ajr88, which forms the complete agreement between you and our platform.

Ajr88 acts as the data controller for personal information collected through this platform. This means we determine the purpose and manner in which your data is processed, and we are responsible for ensuring that data is handled in accordance with applicable data protection principles.

Ajr88 only collects data necessary to provide a secure, efficient and compliant service. The following are the categories of data we collect:

Ajr88 does not collect sensitive data such as health information, religious beliefs or political views. All data collected is intended to support platform operations and ensure compliance with applicable legal requirements.

Ajr88 uses your personal data only for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

• Account management — creates, verifies and maintains your member account, including the KYC process and identity verification.
• Transaction processing — processes deposits, withdrawals and all financial transactions associated with your account.
• Service provision — allows you to access and enjoy all games and features on the ajr88 platform.
• Security & fraud prevention — identifies, investigates and prevents fraudulent activity, money laundering and other security threats.
• Legal compliance — fulfils reporting and compliance obligations required by applicable laws and regulatory bodies.
• Service communications — sends important notifications relating to your account, transactions and platform policy updates.
• Marketing — sends promotional information, bonuses and exclusive offers (subject to your preferences — withdrawable at any time).
• Platform improvement — analyses usage patterns to improve the overall user experience and platform performance.
• Customer support — resolves enquiries, complaints and technical issues you report to our team.

Ajr88 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

Ajr88 does not sell or disclose your personal data to external parties for commercial purposes. However, there are limited situations where we may need to share your data with certain parties:

• Payment service providers — DuitNow, FPX, Touch 'n Go eWallet, GrabPay and Boost providers receive the transaction information required to securely process your deposits and withdrawals.
• Game providers — game software providers receive the minimum data required (such as player ID and balance) to run the games you access.
• Legal authorities — ajr88 will disclose data when required by court order, police investigation or direction from a legitimate regulatory authority.
• AML/KYC compliance partners — integrated third-party identity verification services are used to complete your KYC process securely and efficiently.
• Business transfer — in the event of a merger, acquisition or asset sale, member data may be transferred to a successor entity bound by the same or stricter privacy policy.

The ajr88 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:

• Essential cookies — required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Preference cookies — saves your preferences such as language, display theme and game selections for a smoother return experience.
• Analytics cookies — collects anonymous data on how users interact with the platform to help us identify areas for improvement.
• Performance cookies — monitors page response times and technical performance to ensure the platform runs smoothly on all devices.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your gaming experience. For more information on managing cookies, refer to your web browser's help documentation.

Ajr88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or unintended disclosure.

Technical security measures we implement:

• Data encryption in transit using TLS/SSL 256-bit protocols.
• Data encryption at rest within secure databases.
• Two-factor authentication (2FA) for internal system access by ajr88 staff.
• Enterprise-grade firewall and active intrusion detection systems.
• Regular vulnerability scans and penetration testing.
• 24/7 account activity monitoring with an automated alert system to detect unusual patterns.

While ajr88 takes all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in safeguarding your account by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to our support team.

Ajr88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

Once the retention period expires, data will be securely deleted or anonymised in accordance with ajr88's internal data deletion procedures. Anonymised data can no longer be linked to any individual and may be retained for analytics purposes indefinitely.

As an ajr88 member, you have the following rights regarding your personal data. All requests will be processed by our team within 14 working days:

The ajr88 platform is intended exclusively for individuals aged 18 and above. ajr88 does not knowingly collect, process, or store personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you become aware that a child has registered an account on our platform, please contact our support team immediately.

Parents and guardians are encouraged to monitor their children's online activity and use available parental control tools to prevent inappropriate access to gambling platforms.

Ajr88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or new platform features. Any material changes will be communicated to you via email or in-platform notification at least 14 days before the changes take effect.

The latest version of this Privacy Policy will always be available on this page, with a clear update date at the top of the document. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Continued use of the ajr88 platform after any amendments to this Privacy Policy are published will be considered your acceptance of those changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we process your personal data, please contact the ajr88 team through the following methods:

• Live Chat — available 24/7 directly through the ajr88 platform for an immediate response.
• Support email — [email protected] (response within 24 working hours).
• FAQ Page — visit FAQ page us for answers to frequently asked questions about privacy and your account.

We are committed to addressing every privacy-related query seriously and ensuring all issues are resolved fairly and transparently. Your satisfaction and trust are ajr88's top priority.